> For the complete documentation index, see [llms.txt](https://wcoingame.gitbook.io/wcoin/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://wcoingame.gitbook.io/wcoin/faq/deposits-and-withdrawals.md).

# Deposits & Withdrawals

**How do I deposit and withdraw?**

Funds hit your account as USDT in 20–60 seconds with a minimum of $20 fiat. Withdrawals are instant for supported cryptocurrencies (e.g., USDT-TRON, PYUSD) or via Visa Direct. WCoin covers most gas fees (0–1.5% + gas), and deposits must be wagered once before withdrawal.

**What if my deposit doesn’t arrive?**

Possible causes:

* Wrong address or network.
* Below minimum deposit ($20 fiat).
* Blockchain or provider delays. Check the blockchain (e.g., blockexplorer.com) or send username, transaction hash, and screenshot to <support@wcoingame.com>.

**What if I deposit to the wrong address or below the minimum?**

Funds sent to incorrect addresses or below the minimum are lost, as WCoin can’t access blockchain transactions. Double-check your WCoin address and minimums on the Deposit page.

**Why hasn’t my withdrawal arrived?**

Delays may stem from:

* Unsupported network or wallet.
* Technical issues.
* New wallet activation. Send username, transaction hash, and screenshot to <support@wcoingame.com>.

**Are deposits and withdrawals secure?**

Yes! Player funds are segregated 100% in multi-sig hot and cold wallets. A daily on-chain proof-of-reserve snapshot at 04:00 UTC lets you verify balances on a block explorer. Withdrawals delayed >24 hours earn 1% compensation.

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